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Welcome to our terms and conditions of use for albamclothing.com. Please read through these carefully before placing your order. By using this website and/or placing an order you agree to be bound by the terms and conditions set out below. Please also read our Privacy Statement regarding personal information provided by you.

Before placing an order, if you have any queries relating to these terms and conditions, please email our customer service team via: info@albamclothing.com.

We may change these terms from time to time without notice. Changes will apply to any subsequent orders received.

Delivery, returns and exchanges

Delivery charges and estimated timescales are specified in the Shipping section of the site. Goods must be returned within 28 days of receipt for an exchange or refund. Please refer to the Returns section for full returns information. Your statutory rights are not affected.

We ship Delivery Duties Unpaid (DDU), therefore any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.

We recommend contacting your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.

Please be aware that your parcel can be also delayed by customs and subsequent charges can be applied. We have no control over this, and cannot supply any details why or for how long your parcel will be delayed.

Refunds can only be made to the original payment card.

Our right to not accept your order or cancel your purchase.

We reserve the right to refuse any order for whatever reason. We also reserve the right to cancel any purchase (an order already accepted by us) in (amongst others) the following situations, without being liable for any damage or costs:

• * the product is not available / in stock (any payments will be refunded);
• * your billing information is not correct or not verifiable;
• * your order is flagged up by our security systems as an unusual order or an order susceptible to fraud;
• * your bank transfer payment is not received within 12 calendar days after acceptance of your order;
• * we have reason to believe you are under 16;
• * we have reason to believe that you are a reseller;
• * there was an error in the price quote;
• * we could not deliver to the address provided by you.